CONTACT US

Illuminate Your Natural Glow – We’re Here to Help

At lumenlyy.com, your confidence and comfort are our top priorities. Whether you have a question about our 4-in-1 Electric Lady Shavers, need guidance on incorporating our Organic Beef Tallow Balm into your skincare routine, or want to track your latest order, our team in Austin, Texas is ready to assist.

📬 Get in Touch

  • Customer Support Email: care@lumenlyy.com 

  • Beauty Support Line: 512-659-1602

  • Our Studio: 12508 Glacier Parke Cv, Austin, TX 78726, USA

💡 Quick Support Tips

  • Order Tracking: For a faster update, please include your Order Number (e.g., #LM1001) in the subject line of your email.

  • Product Guidance: First time using an Electric Epilator? Or wondering if the Orange Enzyme Gel is right for your skin type? Reach out for digital manuals or personalized beauty advice!

  • Returns & Care: For hygiene reasons, personal care tools and opened skincare items have specific return guidelines. Please contact us within 48 hours if your item arrives damaged or defective.